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Annual Convention
Feddback on Annual Convention.
ReFresh
The annual goal setting and training session.
CBA101
The training course in Houston for new franchisees and operators.
Genesis
The sales training course in Houston.
TAP
The Tech Ambassador Program for Techs to learn the resources available in the shop.
New Store Setup
The process of getting a store ready for opening.
Transition Hand-Off
The process for handing off operation from one owner to the next.
Site Visits
Feedback after a site visit from a Home Office support person.
ReCharge
The 3-day session marking the end of the first year of operation.
MTD
Mastering the Difference training conference each Fall.